Studio Policies & FAQs
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Cancellations
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Cancellations are required 12 hours prior to the start of class in order to avoid being charged.
Refunds
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Parking and Getting Here
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Lost and Found
For any extenuating circumstances please contact hello@studiobylivebetter.com
to see if we can offer you a class credit.
To avoid last minute cancellations and to ensure our teachers are compensated for their time and preparation, we do not offer refunds or transfers on our events or workshops.
Late Arrival
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To respect the container of class, minimize disruption, and to prevent you from beginning class without a warm up - we can’t allow entry more than 5 minutes after class begins for students who have pre-registered.
If you have not pre-registered for your class we won’t be able to attend to you if the class has started.
You may call to let us know you are running late or email us and we will communicate this to your teacher.
We request all our students to plan to arrive at least 10 minutes prior to their class start time.
Media
Mats
Contacting Us
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You can reach out to Sahar via email at hello@studiobylivebetter.com or
call Saad at 610-890-8160
We ask that phones be silenced and put away during class to maintain a focused and respectful space for everyone.
It is our policy not to photograph anyone who comes into practice at our studio.
You are welcome to tag us in your own pictures.
*Please do not take pictures of anyone without their permission. We want to respect this space and the privacy of others.
Yes we have 10 mats available for free if you forget yours.
These mats are first come first serve but you can also let us know ahead of time so we can let the teacher know to keep one for you.
Please wipe them down after use with the cleaning supplies located next to the mat hanging rack.
There is free one hour parking in front of the studio and other free street parking options around the studio. Check all signs to see if there are time limits or street sweeping.
The 7 and 18 bus lines drop off just a few steps away from the studio. The studio is about a 15 minute walk from the Judah and 46th N Muni line stop and the Tara and 46th L Muni line stop.
If you leave something behind, email us and we can hold it for you. Items are placed in the basket by the door.